搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

somehow this thing called Clara is on my computer I thought I uninstalled it but it keeps coming back

  • 2 回覆
  • 2 有這個問題
  • 1 次檢視
  • 最近回覆由 cor-el

more options

I was on Facebook and somehow something called Clara installed, I went to add/remove programs and uninstalled it. Thought it was gone and when I went to open up a new tab on my search bar at the end there it was Clara. I have done a search for it, and I can't see where it is on my computer and i want it gone

I was on Facebook and somehow something called Clara installed, I went to add/remove programs and uninstalled it. Thought it was gone and when I went to open up a new tab on my search bar at the end there it was Clara. I have done a search for it, and I can't see where it is on my computer and i want it gone

所有回覆 (2)

more options

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. Note: This will cause you to lose any Extensions, Open websites, and some Preferences.

To Reset Firefox do the following:

  1. Go to Firefox > Help > Troubleshooting Information.
  2. Click the "Reset Firefox" button.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.


Further information can be found in the Refresh Firefox - reset add-ons and settings article.

Did this fix your problems? Please report back to us!

more options

Do you mean Claro?