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Firefox crashes

  • 3 回覆
  • 6 有這個問題
  • 3 次檢視
  • 最近回覆由 user633449

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My Firefox is crashing randomly, whatever the site I'm on it stops and create a report. It has even happened when I was on looking for an answer to these crashes. It occurs up to several times an hour if I'm browsing intensively. The safe mode didn't change anything so I tried to uninstall it completely (deleting it in program files and appdata) but it didn't solve the problem as well.

I can provide the latest three report I got since I deleted the last one while uninstalling Firefox:

I can't be exactly sure of when the crashes started but I think it was when I updated it to Firefox 15. Since then I tried to go back to Firefox 14 but the problems still occurred.

My Firefox is crashing randomly, whatever the site I'm on it stops and create a report. It has even happened when I was on looking for an answer to these crashes. It occurs up to several times an hour if I'm browsing intensively. The safe mode didn't change anything so I tried to uninstall it completely (deleting it in program files and appdata) but it didn't solve the problem as well. I can provide the latest three report I got since I deleted the last one while uninstalling Firefox: I can't be exactly sure of when the crashes started but I think it was when I updated it to Firefox 15. Since then I tried to go back to Firefox 14 but the problems still occurred.

被選擇的解決方法

If you disable Hardware Acceleration, do you still get this crash? Turning off hardware acceleration

從原來的回覆中察看解決方案 👍 0

所有回覆 (3)

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選擇的解決方法

If you disable Hardware Acceleration, do you still get this crash? Turning off hardware acceleration

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As far as I can tell it seems to work, no more crashes. I'm sorry that I bothered you for such an easy solution. Thanks a lot for your help.

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For any other users who have this problem, please send me a Private Message. This is something we are working on diagnosing right now and could use some help.