搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

I lost my firefox sync account

  • 4 回覆
  • 2 有這個問題
  • 3 次檢視
  • 最近回覆由 Msarsour

more options

After Firefox Aurora crash . Firefox make desktop folder Old Firefox Data. then i lost my Firefox sync account ,all Add-ons and my all settings. when i try to reconnect at sync server reply with "account or password not true". I try to reset password but nothing send to my email

After Firefox Aurora crash . Firefox make desktop folder Old Firefox Data. then i lost my Firefox sync account ,all Add-ons and my all settings. when i try to reconnect at sync server reply with "account or password not true". I try to reset password but nothing send to my email

由 Msarsour 於 修改

被選擇的解決方法

Have you tried copying the files in that "Old Firefox Data folder into the currently active Profile folder?

http://support.mozilla.com/en-us/kb/Profiles#How_to_find_your_profile

從原來的回覆中察看解決方案 👍 1

所有回覆 (4)

more options

選擇的解決方法

Have you tried copying the files in that "Old Firefox Data folder into the currently active Profile folder?

http://support.mozilla.com/en-us/kb/Profiles#How_to_find_your_profile

more options

Thanks it solve the problem ,but why sync account had a problem. if every time firefox crash I'll lost my sync account its big problem and when i try to reset password its refused and doesn't send me any email

more options

Aurora isn't Firefox, yet.

Aurora is a 2nd stage Alpha version of what will become Firefox in 6 to 12 weeks.

If you aren't up to testing Alpha level software, which is updated almost daily, don't use Aurora!

http://www.mozilla.org/en-US/firefox/fx/#desktop

more options

all the problem wasn't Aurora and wasn't crashing ,but losing my sync account and refusing reset its password by unknown problem. (the password was true and the email i try to reset password to was true also ). after crash i used Firefox 15 but sync account problem was exist  : can't access my sync account. after copying files from folder sync account back with same variable i used before .