搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

Why is the web address not allowing me to enter a web page

  • 2 回覆
  • 1 有這個問題
  • 2 次檢視
  • 最近回覆由 debdale1

more options

where it says go at the top left hand corner and where you click to enter www. whatever.ca is in greyish mode and when i click on it to highlight and enter an address it won't allow me to do it... it says i'm not incrypted or something like that.

where it says go at the top left hand corner and where you click to enter www. whatever.ca is in greyish mode and when i click on it to highlight and enter an address it won't allow me to do it... it says i'm not incrypted or something like that.

所有回覆 (2)

more options

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do not click the Reset button on the Safe mode start window or otherwise make changes.

Does the location bar work in a new window (Ctrl+N)?

more options

i downloaded firefox, and then uninstalled original one and intalled new one. thanks for your help.