搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

Firefox greys out McAfee with a ? beside it. running OS Windows 8 some programmes stop working

more options

I loaded the upgrade to windows 8 and 4 days later McAfee disappeared after I tried to open it, McAfee logged onto my computer and got it running again but the next day it happened again. The first time nothing would work I tried to down load McAfee use one key recovery to no avail. The second time I managed to recover McAfee and slowly got every thing working except McAfee, it has a greyed out button in the bottom right hand corner. McAfee tried to correct it but told me one of their senior techs would have to look at it, and I am still waiting. It seems to happen more if I am going into Gmail

I loaded the upgrade to windows 8 and 4 days later McAfee disappeared after I tried to open it, McAfee logged onto my computer and got it running again but the next day it happened again. The first time nothing would work I tried to down load McAfee use one key recovery to no avail. The second time I managed to recover McAfee and slowly got every thing working except McAfee, it has a greyed out button in the bottom right hand corner. McAfee tried to correct it but told me one of their senior techs would have to look at it, and I am still waiting. It seems to happen more if I am going into Gmail

所有回覆 (1)

more options

Sorry, that doesn't sound like a Firefox support issue.