搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

When I try to open Firefox it says it's already running...I tried to uninstall it but it says it's running....but it's not.

  • 5 回覆
  • 2 有這個問題
  • 40 次檢視
  • 最近回覆由 barbara0729

more options

It just won't open when I try to open it...it says it's already running but isn't. I tried to uninstall it but it won't uninstall because it says the program is running.

It just won't open when I try to open it...it says it's already running but isn't. I tried to uninstall it but it won't uninstall because it says the program is running.

被選擇的解決方法

Such issues can also be caused if the profile that is set as the default profile (Default=1) in the profiles.ini is missing.
A possible cause is a reset action that failed somehow to complete and update the profiles.ini file properly.

從原來的回覆中察看解決方案 👍 1

所有回覆 (5)

more options

Probably Firefox is not shutting down properly.You will need to kill any Firefox or plugincontainer process with Task Manager.

Firefox should then start ok. Simply uninstalling & reinstalling Firefox rarely solves problems. If you do reinstall firefox or upgrade it, do NOT use any option to remove personal information, because that will destroy bookmarks, settings and passwords.

more options

I appreciate the helpful information and I was finally able to uninstall FireFox and reinstall it. Everything's working good now.  :-)

more options

Glad it is fixed. Thanks for posting back.

For future reference note

more options

選擇的解決方法

Such issues can also be caused if the profile that is set as the default profile (Default=1) in the profiles.ini is missing.
A possible cause is a reset action that failed somehow to complete and update the profiles.ini file properly.

more options

Thank everyone for their help. The problem is solved and I'm a happy camper.