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The new version of Firefox, 18.02, will not load any pages. Why not?

  • 3 回覆
  • 2 有這個問題
  • 1 次檢視
  • 最近回覆由 mwilliams79

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I attempted to open Firefox and was told it would load when the updates were applied, which was nothing new. It loaded fine and there were no incompatible add-ons, but it will not load any web pages. I'm on the same computer using Chrome to send this message. Everything was working fine in release 18.01.

I attempted to open Firefox and was told it would load when the updates were applied, which was nothing new. It loaded fine and there were no incompatible add-ons, but it will not load any web pages. I'm on the same computer using Chrome to send this message. Everything was working fine in release 18.01.

被選擇的解決方法

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. Note: This will cause you to lose any Extensions, Open websites, and some Preferences.

To Reset Firefox do the following:

  1. Go to Firefox > Help > Troubleshooting Information.
  2. Click the "Reset Firefox" button.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.


Further information can be found in the Refresh Firefox - reset add-ons and settings article.

Did this fix your problems? Please report back to us!

從原來的回覆中察看解決方案 👍 1

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選擇的解決方法

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. Note: This will cause you to lose any Extensions, Open websites, and some Preferences.

To Reset Firefox do the following:

  1. Go to Firefox > Help > Troubleshooting Information.
  2. Click the "Reset Firefox" button.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.


Further information can be found in the Refresh Firefox - reset add-ons and settings article.

Did this fix your problems? Please report back to us!

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I did that and restarted my computer and now everything is back to normal!