搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

Firefox keeps crashing

  • 2 回覆
  • 2 有這個問題
  • 1 次檢視
  • 最近回覆由 John99

more options

Here are recent crash reports:

bp-485b02f5-85b3-46ae-b3e5-150752130212 2/12/2013 10:50 AM
bp-de5fd57d-5e31-46a3-92ca-beb142130212 2/12/2013 10:47 AM
bp-c545b5dc-d0e5-4b10-9e7e-577612130212 2/12/2013 10:07 AM
bp-1aaa8a8d-bf6b-4bc9-8d09-c051a2130212 2/11/2013 5:21 PM
bp-e7d82111-eec2-4952-8019-fd1a42130211 2/11/2013 3:55 PM
bp-b48c38ac-6947-4155-a1bf-ca9ad2130211 2/11/2013 3:51 PM
43877389-1aad-48a8-9eae-59bfe021d88d 2/10/2013 3:09 PM
6d4d9c46-6603-43a8-ab1a-058dc39a8a7b 2/6/2013 10:51 PM
bp-2b54cb05-7075-4c31-ac64-f86082130205 2/5/2013 9:08 AM
bp-a76224eb-2e48-4e0a-8f86-b877f2130131 1/31/2013 10:02 AM
5a6acc27-4895-48c3-a50c-87366f5a344d 1/25/2013 11:16 PM
bp-9ce4a140-fb26-4470-86d7-2f6772130122 1/21/2013 10:23 PM
0cd823f9-e73f-45eb-96f3-24acdf9a2f9d-browser 1/20/2013 12:48 PM
0cd823f9-e73f-45eb-96f3-24acdf9a2f9d 1/20/2013 12:48 PM
bp-3406b199-656f-4fba-b073-ed7cc2130113 1/12/2013 7:37 PM
53f9fff4-83a2-4b47-a155-f76af2537eec 1/8/2013 1:29 AM
bp-97862ebe-1ad1-4197-bc31-a585d2130106 1/6/2013 2:13 AM
bp-84fb839e-375c-4a4b-b825-1e6b42130104 1/4/2013 4:46 AM
28e132a3-4eb0-4382-91d3-c283fcd485b1 1/1/2013 12:37 AM
86ac370c-93d4-40b5-99f0-c0e00939ef4c 1/1/2013 12:36 AM
Here are recent crash reports: <pre><nowiki>bp-485b02f5-85b3-46ae-b3e5-150752130212 2/12/2013 10:50 AM bp-de5fd57d-5e31-46a3-92ca-beb142130212 2/12/2013 10:47 AM bp-c545b5dc-d0e5-4b10-9e7e-577612130212 2/12/2013 10:07 AM bp-1aaa8a8d-bf6b-4bc9-8d09-c051a2130212 2/11/2013 5:21 PM bp-e7d82111-eec2-4952-8019-fd1a42130211 2/11/2013 3:55 PM bp-b48c38ac-6947-4155-a1bf-ca9ad2130211 2/11/2013 3:51 PM 43877389-1aad-48a8-9eae-59bfe021d88d 2/10/2013 3:09 PM 6d4d9c46-6603-43a8-ab1a-058dc39a8a7b 2/6/2013 10:51 PM bp-2b54cb05-7075-4c31-ac64-f86082130205 2/5/2013 9:08 AM bp-a76224eb-2e48-4e0a-8f86-b877f2130131 1/31/2013 10:02 AM 5a6acc27-4895-48c3-a50c-87366f5a344d 1/25/2013 11:16 PM bp-9ce4a140-fb26-4470-86d7-2f6772130122 1/21/2013 10:23 PM 0cd823f9-e73f-45eb-96f3-24acdf9a2f9d-browser 1/20/2013 12:48 PM 0cd823f9-e73f-45eb-96f3-24acdf9a2f9d 1/20/2013 12:48 PM bp-3406b199-656f-4fba-b073-ed7cc2130113 1/12/2013 7:37 PM 53f9fff4-83a2-4b47-a155-f76af2537eec 1/8/2013 1:29 AM bp-97862ebe-1ad1-4197-bc31-a585d2130106 1/6/2013 2:13 AM bp-84fb839e-375c-4a4b-b825-1e6b42130104 1/4/2013 4:46 AM 28e132a3-4eb0-4382-91d3-c283fcd485b1 1/1/2013 12:37 AM 86ac370c-93d4-40b5-99f0-c0e00939ef4c 1/1/2013 12:36 AM </nowiki></pre>

由 cor-el 於 修改

所有回覆 (2)

more options

hello, at least part of these crashes seem to be related to your norton security software - please try to run symantec liveupdate to make sure that all the components are updated to their latest version. as far as i understand it, as a customer with an active subscription you can also upgrade to their 2013 product line: http://updatecenter.norton.com/?NUCLANG=en

another thing you can try is to disable hardware acceleration in firefox > options > advanced general & see if this addresses the issue after a restart of the browser.

more options

You are getting a variety of crash signatures.

One cause is the use of Norton Confidential, so either disable that or ensure you have the correct fully updated version (The latest version probably works ok)

Try Firefox in safe-mode and with all plugins disabled, it is possibly some software extension that causes the problem

Post back with crash IDs that you get in safe mode if you still crash, and try as it is but without Norton Confidential..