搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

Why aren't my add-ons enabling?

  • 3 回覆
  • 3 有這個問題
  • 11 次檢視
  • 最近回覆由 DrHow

more options

I recently updated Firefox while my add-ons were disabled. Normally this would fall under the "Re-enable add-ons" thread you guys already have, but I'm not getting an error message about the add-ons. I just tried to re-enable them about five times (along with a couple days ago), and while I can get it to say "these will be enabled when you restart Firefox", restarting it doesn't enable them. They just go back to being disabled. The ones I want to enable are NoScript and DownloadHelper.

I recently updated Firefox while my add-ons were disabled. Normally this would fall under the "Re-enable add-ons" thread you guys already have, but I'm not getting an error message about the add-ons. I just tried to re-enable them about five times (along with a couple days ago), and while I can get it to say "these will be enabled when you restart Firefox", restarting it doesn't enable them. They just go back to being disabled. The ones I want to enable are NoScript and DownloadHelper.

被選擇的解決方法

hello, this sounds like the files in your profile folder that store the information about your extensions might have become corrupted. please go to firefox > help > troubleshooting information > profile - show folder... then windows explorer should open up your profile folder. in there look for the files named extensions.ini, extensions.sqlite, extensions.sqlite-journal (and in some cases also extensions.txt, extensions.rdf). delete or rename those files and quit firefox, they will be regenerated the next time you launch firefox.

also see Corrupt extension files

從原來的回覆中察看解決方案 👍 5

所有回覆 (3)

more options

選擇的解決方法

hello, this sounds like the files in your profile folder that store the information about your extensions might have become corrupted. please go to firefox > help > troubleshooting information > profile - show folder... then windows explorer should open up your profile folder. in there look for the files named extensions.ini, extensions.sqlite, extensions.sqlite-journal (and in some cases also extensions.txt, extensions.rdf). delete or rename those files and quit firefox, they will be regenerated the next time you launch firefox.

also see Corrupt extension files

more options

Thanks so much! Have a fun rest of your day!

more options

I encountered a similar problem, and tried the solution suggested here. It did not work, and I was hassled with a lengthy series of tabs asking me to verify each add-on installation individually. (It even implied, incorrectly, that I needed to restart after each such approval.) Afterwards, my add-ons all still showed as being disabled in the sidebar, even though they were, in fact, working. Furthermore, the Enable and Disable buttons were not doing anything.

I decided the culprit might be All-in-One Sidebar. I installed the latest version, and the problem disappeared. In retrospect, I suspect that about:addons would have worked. It was just the sidebar access to add-ons that was fouled up.