We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊，或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

此討論串已被封存。 如果您有需要幫助，請新增一個新問題

I cannot get rid of two firefox windows that say in one case that firefox is "running" and the latest version cannot finish downloading.

  • 1 回覆
  • 1 有這個問題
  • 4 次檢視
  • 最近回覆由 user633449

100mel
100mel
more options

When i double click on my firefox browser a warning comes up that the latest version of firefox cannot finish downloading as a version of firefox seems to be running and i need to close it down.However i don't understand if some version is running or where to shut it down. Further i recently ,on double clicking the firefox browser,got another window, after closing the warning in the first paragraph above,about PLUG INS that will not go away.So, i uninstalled the JAVA and QUICK TIME plugins that it said were "out of date" and attempted to update the ADOBE plug in that was also indicating it was out of date.I completed all the updating steps for ADOBE however the PLUG INS window still returns(without JAVA and QUICK TIME as they were uninstalled)saying ADOBE requires updating even though i did that.What can i do???

When i double click on my firefox browser a warning comes up that the latest version of firefox cannot finish downloading as a version of firefox seems to be running and i need to close it down.However i don't understand if some version is running or where to shut it down. Further i recently ,on double clicking the firefox browser,got another window, after closing the warning in the first paragraph above,about PLUG INS that will not go away.So, i uninstalled the JAVA and QUICK TIME plugins that it said were "out of date" and attempted to update the ADOBE plug in that was also indicating it was out of date.I completed all the updating steps for ADOBE however the PLUG INS window still returns(without JAVA and QUICK TIME as they were uninstalled)saying ADOBE requires updating even though i did that.What can i do???

被選擇的解決方法

Do the following:

  1. Visit www.getfirefox.com, download Firefox 19.0.2 to your computer (Save) then restart your PC.
  2. After restarting your computer, then double-click the Firefox installer you just downloaded (Don't open Firefox). Update Firefox.
  3. Go to https://www.mozilla.org/en-US/plugincheck/ to update your plugins
從原來的回覆中察看解決方案 👍 2

所有回覆 (1)

user633449
user633449
more options

選擇的解決方法

Do the following:

  1. Visit www.getfirefox.com, download Firefox 19.0.2 to your computer (Save) then restart your PC.
  2. After restarting your computer, then double-click the Firefox installer you just downloaded (Don't open Firefox). Update Firefox.
  3. Go to https://www.mozilla.org/en-US/plugincheck/ to update your plugins