搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

I cannot open emails in Gmail

  • 1 回覆
  • 13 有這個問題
  • 1936 次檢視
  • 最近回覆由 cor-el

more options

My email page comes up and looks normal. The emails don't open when I click on them. This problem is alleviated when I open Gmail in Internet Explorer

My email page comes up and looks normal. The emails don't open when I click on them. This problem is alleviated when I open Gmail in Internet Explorer

所有回覆 (1)

more options

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Firefox/Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe Mode start window or otherwise make changes.