搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

Capture & Print add-on icons won't go away.

  • 1 回覆
  • 2 有這個問題
  • 2 次檢視
  • 最近回覆由 Andrew

more options

I recently downloaded and then deleted the Capture & Print add-on. The S (screen capture), W (window capture), and R (region capture) icons, however, are still showing up in the top, right hand corner of my browser, right beside the minimize, restore, and exit icons. The S, W, and R icons are in the way when I try to close tabs or open new ones (up at the top of my screen). I have restarted my computer several times, but these icons continue to show up. Every now and again they go away, but then they come back.

I've tried going to the Toolbar Layout area, but when I open that, the icons disappear, and I'm not able to drag them away and delete them.

I recently downloaded and then deleted the Capture & Print add-on. The S (screen capture), W (window capture), and R (region capture) icons, however, are still showing up in the top, right hand corner of my browser, right beside the minimize, restore, and exit icons. The S, W, and R icons are in the way when I try to close tabs or open new ones (up at the top of my screen). I have restarted my computer several times, but these icons continue to show up. Every now and again they go away, but then they come back. I've tried going to the Toolbar Layout area, but when I open that, the icons disappear, and I'm not able to drag them away and delete them.

所有回覆 (1)

more options

Hello,

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. Note: This will cause you to lose any Extensions, Open websites, and some Preferences.

To Reset Firefox do the following:

  1. Go to Firefox > Help > Troubleshooting Information.
  2. Click the "Reset Firefox" button.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.

Further information can be found in the Refresh Firefox - reset add-ons and settings article.

Did this fix your problems? Please report back to us!

Thank you.