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Websites won't display properly, clearing cache and cookies only helps temporarely. how can i fix this?

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Ever since i downloaded firefox on my brand new laptop, i have been having a reoccuring problem. ill be using the browser, and all of a sudden most websites dont function properly. there is no formatting or anything. facebook will just display the tool bar and i cant use it, youtube just shows all the writing in regular black font in a list on the left hand side, and kongregate.com is the same as youtube. to fix this i have cleared my cache and cookies and this has been only a temporary fix, as in, it only works for about an hour and it happens again. it is getting really irritating. refreshing it multiple times does not work either.

Ever since i downloaded firefox on my brand new laptop, i have been having a reoccuring problem. ill be using the browser, and all of a sudden most websites dont function properly. there is no formatting or anything. facebook will just display the tool bar and i cant use it, youtube just shows all the writing in regular black font in a list on the left hand side, and kongregate.com is the same as youtube. to fix this i have cleared my cache and cookies and this has been only a temporary fix, as in, it only works for about an hour and it happens again. it is getting really irritating. refreshing it multiple times does not work either.

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Reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.

  • Hold down the Shift key and left-click the Reload button
  • Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • Press "Command + Shift + R" (Mac)

Did you check your security software (firewall, anti-virus) to make sure that it isn't causing this problem?

Boot the computer in Windows Safe mode with network support (press F8 on the boot screen) as a test to see if that helps.

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How do i check my security software to see if its causing these problems?

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Try to delete the entire history on the computer.

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Okay, so i tried the Shift+Left click solution, but it only brought back some of the missing images.

And for firefoxhelper123, what do you mean by "history"? I have deleted all the history, cookies, and cache a few times since i first downloaded firefox, but the problem keeps coming back. I am going to go delete everything again, and I'll let you know if that helps permanently or not

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You can check for problems with preferences.
Rename or delete the prefs.js file and possible numbered prefs-##.js files and a possible user.js file to reset all prefs to the default value.

Create a new profile as a test to check if your current profile is causing the problems.

See "Creating a profile":

If the new profile works then you can transfer some files from an existing profile to the new profile, but be careful not to copy corrupted files.

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I'm not sure, I hope it works. If it doesn't, then try the "new private window" feature. It won't record anything, so it might help.

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I looked at the links that cor-el posted, and i ended up putting Firefox back to factory settings. the problem is still occurring. i didn't quite understand the whole thing about profiles.

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So, no more helpful advice? should i just uninstall firefox and just use chrome instead? i have always used firefox on windows vista and windows 7, but on windows 8 i am still having this stupid issue. i have reset it to manufacture defaults, i have deleted my entire web history multiple times, and yet it has yet to solve problems. i am not experiencing the same issue on chrome or internet explorer, it is just firefox.

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Does it have any effect if you boot Windows in Safe Mode with network support?

Files don't get corrupted by themselves and a likely cause for corruption on the Windows platform is security software.

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