搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

After installing latest version, the keyboard input is slow and non existant at times. Can you please help? Is for a laptop, this took 10mins to type. Thank you

  • 2 回覆
  • 2 有這個問題
  • 1 次檢視
  • 最近回覆由 kobe

more options

Firefox was updated automatically to the latest version. Since then keyboard input has become usselles. No capital letters work, need caps lock to enter capitals and some times stops altogether from typing.

Firefox was updated automatically to the latest version. Since then keyboard input has become usselles. No capital letters work, need caps lock to enter capitals and some times stops altogether from typing.

所有回覆 (2)

more options

You may have inadvertently switched on Windows accessibility features for the Firefox program.

more options

Hello,

Try Firefox Safe Mode to see if the problem goes away. Safe Mode is a troubleshooting mode, which disables most add-ons.

(If you're not using it, switch to the Default theme.)

  • You can open Firefox 4.0+ in Safe Mode by holding the Shift key when you open the Firefox desktop or Start menu shortcut.
  • Or open the Help menu and click on the Restart with Add-ons Disabled... menu item while Firefox is running.

Once you get the pop-up, just select "'Start in Safe Mode"

If the issue is not present in Firefox Safe Mode, your problem is probably caused by an extension, and you need to figure out which one. Please follow the Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems article for that.

To exit the Firefox Safe Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again.

When you figure out what's causing your issues, please let us know. It might help other users who have the same problem.

Thank you.