Avatar for Username

搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊，或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

此討論串已被封存。 如果您有需要幫助，請新增一個新問題

Firefox frozen on Amazon, can't load anything else although bookmarks work.

  • 1 回覆
  • 1 有這個問題
  • 3 次檢視
  • 最近回覆由 cor-el

Vestry
Vestry
more options

Recently, Firebox(my default browser)is frozen on Amazon.com. I can't download any newI sites. However, my bookmarks work when I click on them. I have tried quitting Firefox, have turned off my Imac, and have tried erasing line many times. Applecare could not help me stating my computer in not corrupted and is safe.

Recently, Firebox(my default browser)is frozen on Amazon.com. I can't download any newI sites. However, my bookmarks work when I click on them. I have tried quitting Firefox, have turned off my Imac, and have tried erasing line many times. Applecare could not help me stating my computer in not corrupted and is safe.

被選擇的解決方法

You can try basic steps like these in case of issues with web pages:

Reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.

  • Hold down the Shift key and left-click the Reload button
  • Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • Press "Command + Shift + R" (Mac)

Clear the cache and the cookies from websites that cause problems.

"Clear the Cache":

  • Firefox > Preferences > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Firefox > Preferences > Privacy > Cookies: "Show Cookies"

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe Mode start window.
從原來的回覆中察看解決方案 👍 0

所有回覆 (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

選擇的解決方法

You can try basic steps like these in case of issues with web pages:

Reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.

  • Hold down the Shift key and left-click the Reload button
  • Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • Press "Command + Shift + R" (Mac)

Clear the cache and the cookies from websites that cause problems.

"Clear the Cache":

  • Firefox > Preferences > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Firefox > Preferences > Privacy > Cookies: "Show Cookies"

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe Mode start window.