搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

cannot open hot links on BOA site but can with IE. I have a new computer but same passwords, etc. No error msg. comes up

more options

This is a new computer - Windows icore7 but all passwords and such are the same. I cannot open hot links on BOA site with Mozilla firefox but can with IE. No error msg. comes up. The links are all hot but I cannot open them. BOA says no problem with their site.

This is a new computer - Windows icore7 but all passwords and such are the same. I cannot open hot links on BOA site with Mozilla firefox but can with IE. No error msg. comes up. The links are all hot but I cannot open them. BOA says no problem with their site.

所有回覆 (7)

more options

Did you try start firefox in safe mode?

more options

Thanks as that helped me to open the links; however, as soon as I exited safe mode the problem returned. Are you suggesting I will always have to open this site in safe mode? If so, why?

more options

Th Safe Mode resets some settings and disables add-ons that might be causing problems. By comparing Firefox behavior in normal mode to its behavior in Safe Mode you may be able to pinpoint the cause of the problem.

So, try disable addon by addon until you find the problem!!!

More tips to diagnose the problem:

more options

Thanks! It was the Ad block plus causing the problem. Appreciate!

more options

Hello,

I am glad to hear that your problem has been resolved.

If you have not already, please mark this thread as solved by marking the solution.
This will help other users experiencing similar problems find help faster and more efficiently.

I hope you continue using our products and thank you for contacting Mozilla Support.

more options

But . . . now all the ads are back. Any way to eliminate them without using that add on?

more options

選擇的解決方法

由 Diego Victor 於 修改