We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

Profile bug? "unresponsive plugin" Shockwave (/questions/970014)

more options

What is the source of the problem and what do I do to fix this freezing/slowing/Firefox &/or Flash crash issue that all but prevents me from using the internet. It happens every time when i'm either using Firefox, and a new page is loading or when I'm trying to utilize almost any website requiring Flash, and suddenly the page freezes and this message in a message box comes up:


Warning: Unresponsive plugin

Shockwave Flash may be busy, or it may have stopped responding. You can stop the plugin now, or you can continue to see if the plugin will complete.

What to do to fix the issue??

What is the source of the problem and what do I do to fix this freezing/slowing/Firefox &/or Flash crash issue that all but prevents me from using the internet. It happens every time when i'm either using Firefox, and a new page is loading or when I'm trying to utilize almost any website requiring Flash, and suddenly the page freezes and this message in a message box comes up: Warning: Unresponsive plugin Shockwave Flash may be busy, or it may have stopped responding. You can stop the plugin now, or you can continue to see if the plugin will complete. What to do to fix the issue??

所有回覆 (1)

more options

The first thing I would try is to disable the protected mode feature of the Flash Player plugin. This involves creating or editing a configuration file. See these for more info:

This might not take effect until after you exit and restart Firefox.