We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

Firefox opens to a blank page and will not allow me to navigate anywhere, how do I fix this?

  • 1 回覆
  • 2 有這個問題
  • 1 次檢視
  • 最近回覆由 cor-el

more options

About one week ago, Firefox stopped working. It opens, but only displays a blank page, with the toolbar at the top. I can select the menu items on the toolbar (such as bookmarks), but nothing I select allows me to navigate to any website. I can open settings. All my bookmarks are gone. I tried uninstalling; reinstalling; upgrading; etc. Nothing has worked.

What should I do?

About one week ago, Firefox stopped working. It opens, but only displays a blank page, with the toolbar at the top. I can select the menu items on the toolbar (such as bookmarks), but nothing I select allows me to navigate to any website. I can open settings. All my bookmarks are gone. I tried uninstalling; reinstalling; upgrading; etc. Nothing has worked. What should I do?

所有回覆 (1)

more options

It is possible that your security software (firewall, anti-virus) blocks or restricts Firefox or the plugin-container process without informing you, possibly after detecting changes (update) to the Firefox program.

Remove all rules for Firefox and the plugin-container from the permissions list in the firewall and let your firewall ask again for permission to get full unrestricted access to internet for Firefox and the plugin-container process and the updater process.

See: