搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

I accidentally downloaded a website for coupons and its toolbar keeps popping up? I want to completely get rid of it on my internet. How do I do this?

more options

I accidentally downloaded a website for coupons and its toolbar keeps popping up at the top of my internet window. I went to the toolbar options and unchecked it but when I get back into the internet it is up again. I want it completely gone so that it doesn't even have a chance to be seen. I don't want it. How do I get rid of it?

I accidentally downloaded a website for coupons and its toolbar keeps popping up at the top of my internet window. I went to the toolbar options and unchecked it but when I get back into the internet it is up again. I want it completely gone so that it doesn't even have a chance to be seen. I don't want it. How do I get rid of it?

所有回覆 (1)

more options

I would start off with Firefox's Add-ons page. Either:

  • Ctrl+Shift+a
  • orange Firefox button (or Tools menu) > Add-ons

In the left column, click Extensions. Then look for unwanted extensions and try the Remove button.

If the Remove button is missing, this usually means the extension was installed through the Windows installer. In that case, check for it in the Windows Control Panel, Uninstall a Program. Clicking the "Installed on" column header will bring the most recent additions to the top for easier spotting.

After you get rid of it, assuming you can remove it in one of those two ways, I suggest "mopping up" with some malware removers. This article lists tools that other Firefox users have found helpful: Troubleshoot Firefox issues caused by malware.

Any luck?