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Firefox no sound after upgrade to Windows 8.1

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Recently I updated from Windows 8 to 8.1 After doing so Firefox will not play any form of sound at all. Or I have to turn my PC volume to 100% plus the video volume max and I can hear the video or sound very faintly.

I've done a reset, reinstall, went to troubleshooting for the sound section and nothing is fixing the problem? I have no idea what to try next or why it's not laying sound at all. It's really starting to bug me.

Recently I updated from Windows 8 to 8.1 After doing so Firefox will not play any form of sound at all. Or I have to turn my PC volume to 100% plus the video volume max and I can hear the video or sound very faintly. I've done a reset, reinstall, went to troubleshooting for the sound section and nothing is fixing the problem? I have no idea what to try next or why it's not laying sound at all. It's really starting to bug me.

被選擇的解決方法

Is it just Flash content that you are experiencing issues with or all sound content?
Can you hear this music file?

Please try disabling both the Flash and Firefox hardware acceleration.
Please view the following articles for further details:

從原來的回覆中察看解決方案 👍 1

所有回覆 (3)

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選擇的解決方法

Is it just Flash content that you are experiencing issues with or all sound content?
Can you hear this music file?

Please try disabling both the Flash and Firefox hardware acceleration.
Please view the following articles for further details:

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Got it working. Reinstalled flash and disabled acc and now it works. Thank you for the help.

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I am glad to hear that your problem has been resolved.

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I hope you continue using our products and thank you for contacting Mozilla Support.