Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

Automatic updates bypassing proxy configuration

  • 1 回覆
  • 3 有這個問題
  • 1 次檢視
  • 最近回覆由 cor-el

more options

In our environment, we block all HTTP & HTTPS traffic at a firewall level and require said traffic to pass through the configured proxy server in order for it to access Internet resources.

When I try to update Firefox manually using "Help / About / Check for Updates" or when using the "Help / Help" menu feature, Firefox bypasses the proxy configuration and tries to access those updates directly. I can verify this as I watch the firewalls drop the HTTP / HTTPS traffic that should be routed through the configured proxy.

This is also the case when Firefox tries to check for auto-updates when starting up.

I have been unable to find a way that will force Firefox to honor the configured proxy settings (Auto-detect, system proxy, manual proxy and auto proxy URL all fail) when updating.

I am using Firefox 27.0.1

Any insights or direction would be appreciated.

Thanks!

In our environment, we block all HTTP & HTTPS traffic at a firewall level and require said traffic to pass through the configured proxy server in order for it to access Internet resources. When I try to update Firefox manually using "Help / About / Check for Updates" or when using the "Help / Help" menu feature, Firefox bypasses the proxy configuration and tries to access those updates directly. I can verify this as I watch the firewalls drop the HTTP / HTTPS traffic that should be routed through the configured proxy. This is also the case when Firefox tries to check for auto-updates when starting up. I have been unable to find a way that will force Firefox to honor the configured proxy settings (Auto-detect, system proxy, manual proxy and auto proxy URL all fail) when updating. I am using Firefox 27.0.1 Any insights or direction would be appreciated. Thanks!

所有回覆 (1)

more options

Try to disable the Mozilla Maintenance Service (MMS).

  • Tools > Options > Advanced > Update: "Use a background service to install updates"