How do you get rid of 'my search dial' that was downloaded with firefox--re-downloading doesn't help get rid of it.
I downloaded a program while using firefox and declined to use "mysearchdial" within the download. Surprise, 'mysearchdial' showed up...it won't let me choose a homepage, nor can I get rid of it using emisoft virus, nothing will get rid of it. I even tried to remove Firefox and downloaded a new firefox it again from your mozilla site and this damn 'mysearchdial' is still there. Suggestions?
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Your System Details List shows that you have a user.js file in the profile folder to initialize prefs each time Firefox starts.
The user.js file is only present if you or other software has created this file and normally it wouldn't be there. You can check its content with a plain text editor (right-click: Open with) if you didn't create this file yourself.
The user.js file is read each time Firefox is started and initializes preferences to the value specified in this file, so preferences set via user.js can only be changed temporarily for the current session.
You can delete the user.js file and numbered prefs-##.js files and rename (or delete) the prefs.js file to reset all prefs to the default value including prefs set via user.js and prefs that are no longer supported in the current Firefox release.
You can use this button to go to the currently used Firefox profile folder:
- Help > Troubleshooting Information > Profile Director: Show Folder (Linux: Open Director; Mac: Show in Finder)
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