搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

Firefox 29 Stalls Upon Launch

  • 5 回覆
  • 2 有這個問題
  • 8 次檢視
  • 最近回覆由 Brandon

more options

Using Windows 8.1.1 64bit. Upon opening Firefox 29, a solid white screen appears, and the mouse turns into the "loading animation." This takes about 10 seconds to clear up, and the browser to open. I have been using Firefox for years, and have never had this problem. 29 has been great, with a few UI tweaks, until this started.

Using Windows 8.1.1 64bit. Upon opening Firefox 29, a solid white screen appears, and the mouse turns into the "loading animation." This takes about 10 seconds to clear up, and the browser to open. I have been using Firefox for years, and have never had this problem. 29 has been great, with a few UI tweaks, until this started.

被選擇的解決方法

所有回覆 (5)

more options

Can you try to start Firefox in Safe Mode to see if Firefox works properly with no error? You can start Firefox in Safe Mode below:

  • Windows/Mac: Go to Help > Restart with add-ons disabled
  • Linux: Run firefox -safe-mode in the Terminal/Konsole

If Firefox opens up fine with no problems, it's probably one of your extensions that's causing the issue. You can re-enable your add-ons one by one until you find the one that causes the issue upon being re-enabled.

more options

Thank you for the speedy reply, I tried safe mode, and then disabled my add ons one, and no luck.

more options

Correction...ad ons one by one.

more options

選擇的解決方法

more options

cor-el: Thank you so much for the help, this 100% solved my problem. I have tried disabling hardware acceleration on past versions for various reasons, but it never occurred to me to try it for this issue. Much appreciated advice!