I get the message, "system infected: Adware Activity 2" using Firefox, but not using Explorer. Any ideas?
The above message is from Symantic Endpoint Protection. I have run virus scans 2 x and I have removed Firefox, then re-downloaded and re-installed. THe message persists.
The above message is from Symantic Endpoint Protection. I have run virus scans 2 x and I have removed Firefox, then re-downloaded and re-installed. THe message persists.
Gekose oplossing
hello, you may have malicious addons present. please perform all these steps:
- reset firefox (this will keep your bookmarks and passwords)
- afterwards go to the firefox menu ≡ > addons > extensions and in case there are still extensions listed there, disable them.
- finally run a full scan of your system with different security tools like the free version of malwarebytes and adwcleaner, as they are specialised in adware which common anti-virus software might not even detect as threats.
Troubleshoot Firefox issues caused by malware
Lees dié antwoord in konteks 👍 2All Replies (1)
Gekose oplossing
hello, you may have malicious addons present. please perform all these steps:
- reset firefox (this will keep your bookmarks and passwords)
- afterwards go to the firefox menu ≡ > addons > extensions and in case there are still extensions listed there, disable them.
- finally run a full scan of your system with different security tools like the free version of malwarebytes and adwcleaner, as they are specialised in adware which common anti-virus software might not even detect as threats.