Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Display window is large but only shows about one inch of web page

  • 2 antwoorde
  • 1 het hierdie probleem
  • 2 views
  • Laaste antwoord deur cor-el

MMTeam
MMTeam
more options

Firefox only shows part of the screen. I do get a vertical scroll bar but it is only about an inch high. Please see the picture file attached. I have tried to reset firefox but cannot see the buttons in the screen.

Firefox only shows part of the screen. I do get a vertical scroll bar but it is only about an inch high. Please see the picture file attached. I have tried to reset firefox but cannot see the buttons in the screen.

All Replies (2)

the-edmeister
the-edmeister
  • Moderator
more options

The image you submitted didn't appear. Please try again.

See this support article. How do I create a screenshot of my problem? It is best to use a compressed image type like PNG or JPG to save the screenshot and make sure that you do not exceed a maximum file size of 1 MB.

Then use the Browse .... button below the Post a Reply text box to upload the screenshot.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.

  • Switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance
  • Do NOT click the Reset button on the Safe Mode start window