Hello, My firefox web browser keeps crashing about 5 seconds after it opens. The Mozilla crash reporter opens but states that it is unable to submit the report. I will attach the details provided by the crash reporter. The same thing happens when it is opened in safe mode, and a refresh does not fix the problem either. My only recent system update has been a java update which has since been removed. I am running windows xp. I can't find any viruses. I followed one of your help links for the problem and was only able to find a crash report from 2014. This started about 2 weeks ago. I have tried to reinstall firefox with no change. I am unable to do a windows system restore to an old date for some reason. I have never had this problem before, and I will help in any ways possible to fix the problem. Thank you in advance for your help, Dave