Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

WHY WON'T COMPUTER DOWNLOAD & INSTALL THE LATEST VERSION?

  • 2 antwoorde
  • 8 hierdie probleem
  • 1 view
  • Laaste antwoord deur James

Tom_798
Tom_798
more options

I had an error message XPCOM. I went to my program files & removed all the Mozilla Firefox files. I then download & install Firefox via my Internet Explorer 9 Browser. It installs the version 43.0.1. I close & restart Browser & then check for updates. It then installs version 47.0.1 & tells me "Firefox is up to date". I had version 48.0.1 before I had this problem.

I had an error message XPCOM. I went to my program files & removed all the Mozilla Firefox files. I then download & install Firefox via my Internet Explorer 9 Browser. It installs the version 43.0.1. I close & restart Browser & then check for updates. It then installs version 47.0.1 & tells me "Firefox is up to date". I had version 48.0.1 before I had this problem.

Gewysig op deur Tom_798

Gekose oplossing

hi hgw53t, updates to firefox 48 are currently disabled on purpose until a startup crash there is investigated and addressed.

Lees dié antwoord in konteks 👍 1

All Replies (2)

philipp
philipp
  • Moderator
more options

Gekose oplossing

hi hgw53t, updates to firefox 48 are currently disabled on purpose until a startup crash there is investigated and addressed.

James
James
  • Moderator
  • Top 10 Contributor
more options

https://support.mozilla.org/en-US/kb/get-latest-version-firefox-windows-xp-vista

To explain why you get 43.0.1 and not current Release from www.mozilla.org or www.mozilla.org/firefox/all/ as it is not possible to tell if the WinXP user has SP2 or SP3 installed as SP2 cannot run the 43.0.2 or newer setups due to signing.