Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

update failed... again

  • 3 个回答
  • 1 人有此问题
  • 14 次查看
  • 最后回复者为 aki66

more options

It's unbelievable that a program like this have NEVER had a smooth update EVER. ALWAYS, ALWAYS, ALWAYS problems. Only tried to update now because I verified that my addons, that I will NOT go without, actually haven't been disabled in this time.

Today's problem.

Tried to allow it to update to the latest version and it downloaded and restarted the browser. It restarted the exact same version of the browser I'm trying to update. Tried restarting, updating again and again, says "restart to update" but NEVER updates the browser.

Tried downloading the installer to update myself. Installer says it's up to date. Tried starting firefox from all my shortcuts, from the start menu, and directly from the programs folder and ALL start the non-updated browser.

So, if I have an up to date version of firefox on my computer where is the new super secret location it's installed to these days?????? It's not in the program files. If the browser updates then why is there still on old version running on my computer??????

It's unbelievable that a program like this have NEVER had a smooth update EVER. ALWAYS, ALWAYS, ALWAYS problems. Only tried to update now because I verified that my addons, that I will NOT go without, actually haven't been disabled in this time. Today's problem. Tried to allow it to update to the latest version and it downloaded and restarted the browser. It restarted the exact same version of the browser I'm trying to update. Tried restarting, updating again and again, says "restart to update" but NEVER updates the browser. Tried downloading the installer to update myself. Installer says it's up to date. Tried starting firefox from all my shortcuts, from the start menu, and directly from the programs folder and ALL start the non-updated browser. So, if I have an up to date version of firefox on my computer where is the new super secret location it's installed to these days?????? It's not in the program files. If the browser updates then why is there still on old version running on my computer??????

所有回复 (3)

more options

Download firefox https://www.mozilla.org/en-US/firefox/new/

Depending on your version, you can check your update settings in Firefox from Options > Firefox Updates or Options > Advanced > Update.

more options

You can find the full version of the current Firefox release (70.0.1) in all languages and all operating systems here:

more options

Use this method to update

Options > Firefox Updates or Options > Advanced > Update.

or

you can uninstall your current version and download the new version