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Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

User name or password not recognised

  • 2 antwoorde
  • 2 hierdie probleem
  • 4 views
  • Laaste antwoord deur vwkompak

vwkompak
vwkompak
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I have installed Thunderbird on a new computer and successfully set up one of my email accounts. When I try to set up another account, I get a message saying user name or password not recognised. I can get into this account using the BT webmail and thus know I have the correct password. Any ideas?

I have installed Thunderbird on a new computer and successfully set up one of my email accounts. When I try to set up another account, I get a message saying user name or password not recognised. I can get into this account using the BT webmail and thus know I have the correct password. Any ideas?

Gekose oplossing

Sorted now, thanks

Lees dié antwoord in konteks 👍 0

All Replies (2)

Tonnes
Tonnes
  • Locale Leader
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Are you sure to have entered your full email address for the username, and all other settings are like they are on this page?

Also, did you check this page and could there be an additional setting in your webmail interface to enable remote access by an email client (either POP or IMAP) that is not mentioned there?

vwkompak
vwkompak Vraag-eienaar
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Gekose oplossing

Sorted now, thanks