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Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Recent Send and Get Mail Problems

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  • Laaste antwoord deur christ1

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Opened my desktop yesterday and started Thunderbird. Had not received new mail for several hours. Also tried to send a message and failed. Error message indicates incorrect password for my main send and receive account - a gmail account. I didn’t knowingly change the password that I have used for 2 years and entering it came back with the same password error. I can see old messages, files and folders and don’t want to lose those items. Help

Opened my desktop yesterday and started Thunderbird. Had not received new mail for several hours. Also tried to send a message and failed. Error message indicates incorrect password for my main send and receive account - a gmail account. I didn’t knowingly change the password that I have used for 2 years and entering it came back with the same password error. I can see old messages, files and folders and don’t want to lose those items. Help

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