Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

When I go to "new message" in one email account, it opens but with a message already inside. Help

  • 1 antwoord
  • 1 het hierdie probleem
  • 5 views
  • Laaste antwoord deur david

more options

I have several email accounts on Thunderbird. But as of late I have one email acct that whenever I want to go to "New Message" it opens a window with a message from an old email like a template. I deleted all the emails from and to the party where the message came from but no luck. Can anyone help get rid of that New Message? My other accounts are working just fine. Thank you

I have several email accounts on Thunderbird. But as of late I have one email acct that whenever I want to go to "New Message" it opens a window with a message from an old email like a template. I deleted all the emails from and to the party where the message came from but no luck. Can anyone help get rid of that New Message? My other accounts are working just fine. Thank you

All Replies (1)

more options

This sounds like a template, so I suggest you look in the Templates folder. Check also that you may have an addon such as Smarttemplates or Quicktext.