cannot log on to my metro by t-mobile account with firefox browser
cannot log on to my metro by t-mobile account with firefox browser
All Replies (1)
What happens when you try to log on? For example:
- Site shows an error message
- Site accepts your information, thinks for a moment, then sends you back to the form
- Something else?
If this problem just started recently:
Firefox recently rolled out "Total Cookie Protection" to more users. This limits how sites can use "third party" cookies, meaning cookies from different websites than the one you see in the address bar. If Metro or T-Mobile shuffles you between multiple different servers (you see very different web addresses during login) then you might not get logged in on all of the related sites.
You can make exceptions to this feature when needed. More info in the following articles: