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rustamt09
rustamt09
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I have two accounts with at&t, one for my mobile phone the other for direct tv. every time i go to the at&t website the browser only allows me to use the credentials for the direct tv account. How can i get it to allow me to use the mobile phone account?

I have two accounts with at&t, one for my mobile phone the other for direct tv. every time i go to the at&t website the browser only allows me to use the credentials for the direct tv account. How can i get it to allow me to use the mobile phone account?

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NoahSUMO
NoahSUMO
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Hi, I have to agree with Dropa. I believe AT&T has multiple different logins for their products. I remember them requiring customers to have a separate logins for their mobile accounts & their U-Verse Cable TV/Home Phone accounts. It would not surprise me to hear them say you need a separate login for their Direct TV accounts as well.

You can confirm by speaking with their support agents here: https://www.att.com/support/contact-us/ DIRECTV Billing & Account support phone number: 1-800-531-5000 Everyday 8am-10pm ET Technical support Available 24/7

Or if you scroll down to the bottom of this page: https://www.directv.com/support/stream/ You will see a "Prefer to chat? Chat now" button. Click the "Chat now" button twice to open a Chat popup to talk to a support agent.