Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Passwords & logins are gone from the firefox account

  • 1 antwoord
  • 0 hierdie probleem
  • 15 views
  • Laaste antwoord deur TyDraniu

more options

Hi, I've have used firefox for quite a while. I had many logins & passwords saved with the account. Before i just used to download the app on phone, login to my account without even sync i'd have all my logins. Now i just installed the app on the phone (i had to reset it) but there are no logins to be found. Please tell me how to get the logins back, I've lot of important logins.

Hi, I've have used firefox for quite a while. I had many logins & passwords saved with the account. Before i just used to download the app on phone, login to my account without even sync i'd have all my logins. Now i just installed the app on the phone (i had to reset it) but there are no logins to be found. Please tell me how to get the logins back, I've lot of important logins.

All Replies (1)

more options

Hi, but why did you reset an account? It wipes out your data.

Any data you have on the server will be erased when you reset your password (unless you use recovery keys). Your other devices will stop synchronizing unless you update them with the new password.