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A website doesn't open properly

  • 2 cavab
  • 2 have this problem
  • 4 views
  • Last reply by cor-el

yhco2
yhco2
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Instead of opening in a standard way, the website displays hyperlinks instead, of tabs, and all the pictures are at the bottom rather than be set up accordingly to tabs etc. how can i fix this? it only happens on one specific websites

Instead of opening in a standard way, the website displays hyperlinks instead, of tabs, and all the pictures are at the bottom rather than be set up accordingly to tabs etc. how can i fix this? it only happens on one specific websites

All Replies (2)

the-edmeister
the-edmeister
  • Moderator
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Many site issues can be caused by corrupt cookies or cache. In order to try to fix these problems, the first step is to clear both cookies and the cache. Note: This will temporarily log you out of all sites you're logged in to. To clear cache and cookies do the following:

  1. Go to Firefox > History > Clear recent history or (if no Firefox button is shown) go to Tools > Clear recent history.
  2. Under "Time range to clear", select "Everything".
  3. Now, click the arrow next to Details to toggle the Details list active.
  4. From the details list, check Cache and Cookies and uncheck everything else.
  5. Now click the Clear now button.

Further information can be found in the Clear your cache, history and other personal information in Firefox article.

Did this fix your problems? Please report back to us!

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.

  • Switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance
  • Do NOT click the Reset button on the Safe Mode start window