Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Əgər kömək lazımdırsa lütfən yeni sual verin.

How can I get my recently installed Flash Player to operate with sound?

  • 1 cavab
  • 4 have this problem
  • 4 views
  • Last reply by cor-el

suezqh17
suezqh17
more options

I tried accessing a UTube on a site and noticeed when I clicked on it, all I got was the video, no sound. I then installed the latest version of ShockWave Flash Player and still didn't get the sound. What more do I need to do?

I tried accessing a UTube on a site and noticeed when I clicked on it, all I got was the video, no sound. I then installed the latest version of ShockWave Flash Player and still didn't get the sound. What more do I need to do?

All Replies (1)

cor-el
cor-el
  • Top 25 Contributor
  • Moderator
more options

Is the YouTube Flash player used or an HTML5 media player?

With a Flash player you should see the Flash player context menu if you right-click the player.

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.

  • Switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance
  • Do NOT click the Reset button on the Safe Mode start window