Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Əgər kömək lazımdırsa lütfən yeni sual verin.

Why can I not send or receive emails?

  • 1 cavab
  • 1 has this problem
  • 1 view
  • Last reply by christ1

ShirleyYoung
ShirleyYoung
more options

Dear Sir or Ma'am:

I can not receive emails. When I try to send an email, a dialogue box says the connection to the SMTP server was lost. When i try to receive emails, the bottom left-hand corner of the screen says, "Connected to pop.suddenlink.net".

Suddenlink, our Internet Provider, and AVAST, our Security System both believe this is a problem with Thunderbird.

Dear Sir or Ma'am: I can not receive emails. When I try to send an email, a dialogue box says the connection to the SMTP server was lost. When i try to receive emails, the bottom left-hand corner of the screen says, "Connected to pop.suddenlink.net". Suddenlink, our Internet Provider, and AVAST, our Security System both believe this is a problem with Thunderbird.

Chosen solution

https://support.mozilla.org/en-US/kb/problems-sending-and-receiving-messages

Read this answer in context 👍 1

All Replies (1)

christ1
christ1
  • Top 25 Contributor
more options

Seçilmiş Həll

https://support.mozilla.org/en-US/kb/problems-sending-and-receiving-messages