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getting install video player ad and it won't go away

  • 1 cavab
  • 27 have this problem
  • 5 views
  • Last reply by cor-el

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I keep getting this install video player ad each time I go on my website and it won't go away???? This is the address I keep getting http://www.activeplayer.us/download/Player/DMG/US/auload.html?installer=Video_Player_for_Other_Browsers&browser_type=KHTML&dualoffer=false

I keep getting this install video player ad each time I go on my website and it won't go away???? This is the address I keep getting http://www.activeplayer.us/download/Player/DMG/US/auload.html?installer=Video_Player_for_Other_Browsers&browser_type=KHTML&dualoffer=false

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You can check for recently installed suspicious or unknown extensions.

Clear the cache and cookies only from websites that cause problems.

"Clear the Cache":

  • Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Firefox/Tools > Options > Privacy > "Use custom settings for history" > Cookies: "Show Cookies"

Do a malware check with several malware scanning programs on the Windows computer. Please scan with all programs because each program detects different malware. All these programs have free versions.

Make sure that you update each program to get the latest version of their databases before doing a scan.

You can also do a check for a rootkit infection with TDSSKiller.

See also: