Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Əgər kömək lazımdırsa lütfən yeni sual verin.

Syncing bookmarks on Dell Venue 8

  • 5 cavab
  • 4 have this problem
  • 1 view
  • Last reply by guigs

PDXsundevil
PDXsundevil
more options

I've synced Firefox onto my Dell Venue 8 but the option for desktop bookmarks is not there under the bookmarks tab on the tablet. All options are checked in sync settings, but it doesn't seem like Firefox is actually syncing anything onto the tablet. Please help.

I've synced Firefox onto my Dell Venue 8 but the option for desktop bookmarks is not there under the bookmarks tab on the tablet. All options are checked in sync settings, but it doesn't seem like Firefox is actually syncing anything onto the tablet. Please help.

All Replies (5)

guigs
guigs
more options

HI sherrygrau, Please make sure that the Firefox version is at least 29. Also if you pull down and swipe over are there listed synced items?

PDXsundevil
PDXsundevil Question owner
more options

Looks like the most updated version. It doesn't show any synced items when I pull down and swipe.

guigs
guigs
more options

Hi sherrygrau, Apologies for the delay, do you have a firewall or antivirus that may be blocking [accounts.firefox.com\]? Also in your sync settings for the accounts attached in the tablet, if you manually "sync now" does anything show up in that menu?

Thank you.

PDXsundevil
PDXsundevil Question owner
more options

In sync settings on the tablet, there is no 'sync now' option. I'm signed in with the correct email address and all 4 options to sync are checked, but that's the extent of the menu. No firewall on the tablet that I'm aware of.

guigs
guigs
more options

Ok to summarize:

  • You do not see synced tabs from other devices
  • Sync settings are there and there is no sync now option
  • No firewall and has the correct email address
  • Both the desktop and the tablet are up to version 29 or higher.(may I confirm the desktop is as well)

Can you check the account type, does it say "Firefox Sync (deprecated)"? IF this is the case, please unlink the device and set up a new sync account on the new version of sync. To get to this menu you can tap on the menu button and go to Settings > Sync or from the Adroid menu tap on accounts.