Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Clicking FF icon does not open the browser. Must right click-new window

  • 9 cavab
  • 4 have this problem
  • 2 views
  • Last reply by FredMcD

more options

FF does not open when the icon is clicked. I must right click and choose new window. It also does not bring up the browser when minimized. System: Macbook pro, mavericks,

FF does not open when the icon is clicked. I must right click and choose new window. It also does not bring up the browser when minimized. System: Macbook pro, mavericks,

Chosen solution

Hello,

I am glad to hear that your problem has been resolved.

If you have not already, please mark this thread as solved by marking the solution.
This will help other users experiencing similar problems find help faster and more efficiently.

I hope you continue using our products and thank you for contacting Mozilla Support.

Read this answer in context 👍 1

All Replies (9)

more options

What icon are you clicking? Where is it located?

Some icons may need to be double clicked.

more options

The icon/scroll bar at the bottom do the desktop. Normally only one click is needed. Double clicking does not work. Thanks G

more options

This is what you are talking about, Yes?

more options

No, not like the attachment image. On a mac at the bottom is the application scroll bar. Mozilla's icon is there. I have to right click and choose open new window. Thanks gary

more options

Check your MAC settings. It could be it was changed.

more options

Not sure what settings to look at. The application dock or scroll bar does not have an option to change how to open, that I can find anyway. I always have to control click to choose open new window. All of the other apps open with one touch/click. Thanks, G

more options

I think what happen is the option was changed from one click activation. Find that setting and reset it. That's all I can do for you. Good luck.

more options

I updated Java and adobe flash and now it works. Must have been a mavericks problem. Thank you Gary

more options

Seçilmiş Həll

Hello,

I am glad to hear that your problem has been resolved.

If you have not already, please mark this thread as solved by marking the solution.
This will help other users experiencing similar problems find help faster and more efficiently.

I hope you continue using our products and thank you for contacting Mozilla Support.