Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

TBird renames my old profile to new 2nd profile name????

  • 6 cavab
  • 2 have this problem
  • 6 views
  • Last reply by squibt

more options

I added a new email account to TBird and TBird renamed my existing email account to the new email name. Now I have 2 different email accounts with the same name when I open TBIrd. How can I fix this?

Thanx, squibt

I added a new email account to TBird and TBird renamed my existing email account to the new email name. Now I have 2 different email accounts with the same name when I open TBIrd. How can I fix this? Thanx, squibt

Chosen solution

Tools menu (alt+T) > account settings

Click on the account name in the list and edit it on the right Once you have then with separate names you can use the Account actions button at the bottom to remove one if they are duplicated.

Read this answer in context 👍 1

All Replies (6)

more options

Profile or account? These are completely different things.

Now I have 2 different email accounts with the same name ...

Can you give an example?

more options

Like I said "email account" not profile...I had an existing email account in TBird I used every day. I recently added another email account with my ISP and added this new email account to TBird under my existing profile so I could received emails from 2 different email accounts under one profile. The email accounts had the same mail servers but 2 totally different names .. like "MyEmail" and "JaksonsMail", the new account.... TBird renamed JaksonsMail to MyEmail also so I had 2 MyEmails....I deleted the new one and re-installed it giving it a different email server name from the same ISP (should not matter what server) and the same thing happened.....no way I can figure out how to rename the email account back to JaksonsMail....

Modified by squibt

more options

Can you post a screenshot of your folder pane?

http://support.mozilla.org/en-US/kb/how-do-i-create-screenshot-my-problem

more options

Forget it...geeze...

more options

Seçilmiş Həll

Tools menu (alt+T) > account settings

Click on the account name in the list and edit it on the right Once you have then with separate names you can use the Account actions button at the bottom to remove one if they are duplicated.

more options

"Click on the account name in the list and edit it on the right Once you have then with separate names you can use the Account actions button at the bottom to remove one if they are duplicated."

Matt....thanx...they are not dupe accounts but just dupe names for some reason...your solution works....so simple....thanx again....