Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Since updating to 30.0 all it does is sit and spin when checking w/ FF to see if plugins are up to date..

more options

When I go to "Tools" then click on "Add-Ons" then click "Plug-Ins" and then click on "Check To see If Plug-Ins Are Up To Date" it goes to Mozilla Check Your Plug in Page all it does is sit and spin at the Checking with Mozilla on the status of your plugins. I am using Win7 Pro and just downloaded Firefox update to 30.0.

When I go to "Tools" then click on "Add-Ons" then click "Plug-Ins" and then click on "Check To see If Plug-Ins Are Up To Date" it goes to Mozilla Check Your Plug in Page all it does is sit and spin at the Checking with Mozilla on the status of your plugins. I am using Win7 Pro and just downloaded Firefox update to 30.0.

Chosen solution

Hey New aged2perfection,

I understand that the plugins are hanging. Please check show a screenshot of this when you click one "Check for updates" on the about:addons page. How do I create a screenshot of my problem?

You can also check your antivirus and check this plugin check page https://www.mozilla.org/en-US/plugincheck/ This page will also have links to prompt the download.

Cheers, Rachel

Read this answer in context 👍 2

All Replies (2)

more options

Seçilmiş Həll

Hey New aged2perfection,

I understand that the plugins are hanging. Please check show a screenshot of this when you click one "Check for updates" on the about:addons page. How do I create a screenshot of my problem?

You can also check your antivirus and check this plugin check page https://www.mozilla.org/en-US/plugincheck/ This page will also have links to prompt the download.

Cheers, Rachel

more options

Thank you Rachel