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Latest upgrade has Chrome problem. How to avoid mouse hover comment blocking selection?

trktrner
trktrner
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Hello,

I switched from Chrome to Firefox because of an incurable setting within Chrome when I would attempt to access certain items. The setting in question is what causes a comment to pop-up when the mouse is hovered over the selection, rather than only popping-up when specifically selected. Because of this, I am unable to select the check box I need due to the comment automatically blocking the box's line of sight. I am now forced to use IE just for this reason. Please help.

Thanks

Hello, I switched from Chrome to Firefox because of an incurable setting within Chrome when I would attempt to access certain items. The setting in question is what causes a comment to pop-up when the mouse is hovered over the selection, rather than only popping-up when specifically selected. Because of this, I am unable to select the check box I need due to the comment automatically blocking the box's line of sight. I am now forced to use IE just for this reason. Please help. Thanks

All Replies (3)

the-edmeister
the-edmeister
  • Moderator
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Please provide a screenshot of what you are referring to.

https://support.mozilla.org/en-US/kb/how-do-i-create-screenshot-my-problem 

It is best to use a compressed image type like PNG or JPG to save the screenshot and make sure that you do not exceed a maximum file size of 1 MB.

Then use the Browse .... button below the Post a Reply text box to upload the screenshot.

trktrner
trktrner Question owner
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Screenshot attached

the-edmeister
the-edmeister
  • Moderator
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Sorry, that doesn't look like a Firefox tooltip, or something that could be turned off in Firefox. It looks like a feature of that webpage. Have you looked at the user preferences for that website to see if the user can turn those off?