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Google Play Store crashes, freezes and hangs a lot

  • 1 cavab
  • 5 have this problem
  • 2 views
  • Last reply by FredMcD

Dingles
Dingles
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As title says, having real trouble doing anything in GooglePlay with FF (Chrome works perfect)

Main issues are when trying to list MyApps or search/install Apps (all the normal advert page crap trying to sell me a Nexus works fine.. )

(Adblock is installed in both chrome and FF)

As title says, having real trouble doing anything in GooglePlay with FF (Chrome works perfect) Main issues are when trying to list MyApps or search/install Apps (all the normal advert page crap trying to sell me a Nexus works fine.. ) (Adblock is installed in both chrome and FF)

All Replies (1)

FredMcD
FredMcD
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Many site issues can be caused by corrupt cookies or cache.

  • Clear the Cache

Press the <Alt> or <F10> key to bring up the tool bar. Followed by;

Windows; Tools > Options Linux; Edit > Preferences Mac; application name > Preferences

Then Advanced > Network > Cached Web Content: Clear Now

and

  • Remove Cookies

This will log you out of all sites you're logged in to. Press the <Alt> or <F10> key to bring up the tool bar. Followed by;

Windows; Tools > Options Linux; Edit > Preferences Mac; application name > Preferences

Then Privacy. Under History, select Firefox will Use Custom Settings. There is a button on the right side called Show Cookies.

If there is still a problem, Start Firefox in Safe Mode {web link} While you are in safe mode; Press the <Alt> or <F10> key to bring up the tool bar. Followed by;

Windows; Tools > Options Linux; Edit > Preferences Mac; application name > Preferences

Then Advanced > General. Look for and turn off Use Hardware Acceleration.

Poke around safe web sites and see if there is still a problem. Then restart.