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I want to uninstall then re-install Firefox, but I am encountering some errors that I need help getting through.

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  • Last reply by FredMcD

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Basically, I was having some issues to where I wasn't able to actually open the Firefox browser, which never was fixed (I'm using chrome right now). I am trying to download Adobe Flash Player, but when I try, it says "You must close all windows in Firefox in order to finish your download." yet, I cannot even open the Firefox browser. So, I attempted to un-install Firefox, but I get the almost exact message. "You must close all windows to uninstall Firefox."

I want to re-install after un-installing because I use Firefox more often than Chrome. Please help me.

Basically, I was having some issues to where I wasn't able to actually open the Firefox browser, which never was fixed (I'm using chrome right now). I am trying to download Adobe Flash Player, but when I try, it says "You must close all windows in Firefox in order to finish your download." yet, I cannot even open the Firefox browser. So, I attempted to un-install Firefox, but I get the almost exact message. "You must close all windows to uninstall Firefox." I want to re-install after un-installing because I use Firefox more often than Chrome. Please help me.

Chosen solution

It could be that Firefox is still running, even if the window does not show.

Sometimes when FF is closing, not all of it shuts down properly. On Windows, start the Task Manager (Other systems may have different names). Select Applications (list of what user programs are running). If you see Firefox listed, try to shut it down normally. If it does not shut down, then on the Task Manager right click FF, and select End Task. However, if FF still does not shut down, or FF is not listed as running; on the Task Manager, select Processes. Look down the list for Firefox. Right click and select End Task. If this problem keeps coming up, ask for more help.

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Seçilmiş Həll

It could be that Firefox is still running, even if the window does not show.

Sometimes when FF is closing, not all of it shuts down properly. On Windows, start the Task Manager (Other systems may have different names). Select Applications (list of what user programs are running). If you see Firefox listed, try to shut it down normally. If it does not shut down, then on the Task Manager right click FF, and select End Task. However, if FF still does not shut down, or FF is not listed as running; on the Task Manager, select Processes. Look down the list for Firefox. Right click and select End Task. If this problem keeps coming up, ask for more help.

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The second solution helped me. I thank you very much for taking the time to help me with my problem. If I ever have anymore problems regarding Firefox, I know the best place to go. :)

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Glad to help