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Soundcloud audio content has suddenly stopped loading on my new Macbook Pro Retina. I do not have Flashblock extension installed. Cache cleared, nothing works.

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  • Last reply by cor-el

missgeek
missgeek
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Two days ago I was able to play Soundcloud audio both on their site and on Facebook. Now it hangs and won't play. It is fine in other browsers. I have the latest version of everything and do not have the Flashblock or Flashblocker extension that seems to have been the culprit for some others with this problem. I've updated Flash once since getting my MBP Retina two weeks ago, and the audio was still playing from Soundcloud after the update. I have cleared cache, cookies and history to no avail. It is very annoying as I don't want to have to change browsers every time I need to play something from Soundcloud. It has always worked perfectly with Firefox until this happened.

Two days ago I was able to play Soundcloud audio both on their site and on Facebook. Now it hangs and won't play. It is fine in other browsers. I have the latest version of everything and do not have the Flashblock or Flashblocker extension that seems to have been the culprit for some others with this problem. I've updated Flash once since getting my MBP Retina two weeks ago, and the audio was still playing from Soundcloud after the update. I have cleared cache, cookies and history to no avail. It is very annoying as I don't want to have to change browsers every time I need to play something from Soundcloud. It has always worked perfectly with Firefox until this happened.

All Replies (1)

cor-el
cor-el
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If you use extensions (Firefox/Tools > Add-ons > Extensions) that can block content (e.g. Adblock Plus, NoScript, Flash Block, Ghostery) then make sure that such extensions aren't blocking content.

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.

  • Switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance
  • Do NOT click the Reset button on the Safe Mode start window