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Thunderbird will not send or receive email in Windows 8.1 unless I re-install. The next time I open Thunderbird it is again broken.

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  • Last reply by Matt

joedusel
joedusel
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Thunderbird will not send or receive email in Windows 8.1 unless I re-install it. The next time I open Thunderbird it is again broken. So, I have to repeat the un-install / re-install process. Currently I am using Version 31.0, but this was happening the the previous version as well.

Here are some of the messages in the error console:

Could not read chrome manifest 'file:///C:/Program%20Files%20(x86)/Mozilla%20Thunderbird/chrome.manifest'.

Could not read chrome manifest 'file:///C:/Program%20Files%20(x86)/Mozilla%20Thunderbird/extensions/%7B972ce4c6-7e08-4474-a285-3208198ce6fd%7D/chrome.manifest'.

Timestamp: 8/3/2014 8:02:29 AM Warning: mutating the Prototype of an object will cause your code to run very slowly; instead create the object with the correct initial Prototype value using Object.create Source File: resource://gre/components/steelApplication.js Line: 783

Timestamp: 8/3/2014 8:02:57 AM Warning: Use of getPreventDefault() is deprecated. Use defaultPrevented instead. Source File: https://www.mozilla.org/thunderbird/js/jquery/jquery-1.5.1.min.js Line: 16

Thanks for the help.

Joe

Thunderbird will not send or receive email in Windows 8.1 unless I re-install it. The next time I open Thunderbird it is again broken. So, I have to repeat the un-install / re-install process. Currently I am using Version 31.0, but this was happening the the previous version as well. Here are some of the messages in the error console: Could not read chrome manifest 'file:///C:/Program%20Files%20(x86)/Mozilla%20Thunderbird/chrome.manifest'. Could not read chrome manifest 'file:///C:/Program%20Files%20(x86)/Mozilla%20Thunderbird/extensions/%7B972ce4c6-7e08-4474-a285-3208198ce6fd%7D/chrome.manifest'. Timestamp: 8/3/2014 8:02:29 AM Warning: mutating the [[Prototype]] of an object will cause your code to run very slowly; instead create the object with the correct initial [[Prototype]] value using Object.create Source File: resource://gre/components/steelApplication.js Line: 783 Timestamp: 8/3/2014 8:02:57 AM Warning: Use of getPreventDefault() is deprecated. Use defaultPrevented instead. Source File: https://www.mozilla.org/thunderbird/js/jquery/jquery-1.5.1.min.js Line: 16 Thanks for the help. Joe

All Replies (4)

christ1
christ1
  • Top 25 Contributor
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Thunderbird will not send or receive email

https://support.mozilla.org/en-US/kb/problems-sending-and-receiving-messages

Jiří Šedý
Jiří Šedý
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Hello, Do you use some extensions for Thunderbird? If you have a problem with Thunderbird, will you same problem immediately after reinstallation? Have you tried to run Thunderbird as a computer administrator? (Click on Thunderbird icon right button on mouse and select Run as.. Administrator).

joedusel
joedusel Question owner
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Thanks for the suggestions., This software was configured and running properly, and the passwords have not been changed. It does not matter if I run as an administrator. There are no plug-ins or extensions running. As I mentioned, if I uninstall and then reinstall it works until I reboot the computer. Then when I open Thunderbird I can send out an email, but when it tries to download new messages, but it just keeps trying without success. At this point I can not kill the process in the task manager. I have to reboot, uninstall and reinstall. Oye.

Matt
Matt
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  • Top 10 Contributor
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That really sounds like anti virus scanning to me. Try rebooting your machine into safe mode with networking and see if it works correctly then.