Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Syncing bookmark

  • 2 cavab
  • 1 has this problem
  • 1 view
  • Last reply by cor-el

more options

I'm trying to Sync my data from old Sync to new Sync, but without success. What can I do to have at least my bookmarks?

I'm trying to Sync my data from old Sync to new Sync, but without success. What can I do to have at least my bookmarks?

Chosen solution

Do you mean that you are trying to access your bookmarks from the old Sync version on the Sync server?

You would have to install an older Firefox version (28 or older) temporarily to restore that data and update after you have retrieved the bookmarks.

Read this answer in context 👍 1

All Replies (2)

more options

Did you update your Sync account? See this KB article - Sync your Firefox bookmarks, history, passwords and more

more options

Seçilmiş Həll

Do you mean that you are trying to access your bookmarks from the old Sync version on the Sync server?

You would have to install an older Firefox version (28 or older) temporarily to restore that data and update after you have retrieved the bookmarks.