Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Əgər kömək lazımdırsa lütfən yeni sual verin.

Version 31 will not get messages from imap server unless security set to none

  • 3 cavab
  • 1 has this problem
  • 3 views
  • Last reply by mmblaine

mmblaine
mmblaine
more options

I updated Thunderbird from version 24 to 31. My mail server is an imap server and has always worked well. Since I updated to version 31 I cannot retrieve my mail unless the connection security is set to none and the port is 143. The imap server uses SSL/TLS with port 993. That worked for me on the old version 24 but now it will not.

Suggestions? I can keep using no connection security but would rather not.

I updated Thunderbird from version 24 to 31. My mail server is an imap server and has always worked well. Since I updated to version 31 I cannot retrieve my mail unless the connection security is set to none and the port is 143. The imap server uses SSL/TLS with port 993. That worked for me on the old version 24 but now it will not. Suggestions? I can keep using no connection security but would rather not.

Chosen solution

do you have mail scanning in your anti virus? SSL trips them up something terrible and can cause what your seeing.

Read this answer in context 👍 0

All Replies (3)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

Seçilmiş Həll

do you have mail scanning in your anti virus? SSL trips them up something terrible and can cause what your seeing.

mmblaine
mmblaine Question owner
more options

That was it. Avast didn't like the new version.

mmblaine
mmblaine Question owner
more options

Thanks