Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

display pane won't show image

  • 1 cavab
  • 1 has this problem
  • 4 views
  • Last reply by tgrantonic

more options

If someone sends me a screenshot using print screen or Snippet in Windows 7, I can no longer view the image in the display pane. Could always see it before. If I try and open the attachment, I receive the message "C:\Users\*******\AppData\Local\Temp\2014_08_14_15_18_121-1.png could not be opened, because the associated helper application does not exist. Change the association in your preferences. My guess is that something got changed with the "association" program, but I can't seem to find my "preferences" anywhere.

If someone sends me a screenshot using print screen or Snippet in Windows 7, I can no longer view the image in the display pane. Could always see it before. If I try and open the attachment, I receive the message "C:\Users\*******\AppData\Local\Temp\2014_08_14_15_18_121-1.png could not be opened, because the associated helper application does not exist. Change the association in your preferences. My guess is that something got changed with the "association" program, but I can't seem to find my "preferences" anywhere.

All Replies (1)

more options

Incidentally, I should mention that there is a frame where the image should be, just no image.